FAQs
Do you only perform tax or accounting type work?
How long does it take to transition one of our processes to StaffLeader?
What is a Chartered Accountant? Do they know about U.S. tax laws?
Who controls my client files?
Is StaffLeader secure?
What are the Advantages of BPO?
What are the Risks of BPO?
Do you only perform tax or accounting type work?
While the tax and accounting efforts we provide are the most recognized in the finance and accounting (F&A) outsourcing arena, it is a small part of what our teams and tools do. Transforming your business is not limited to just F & A and neither are we. Upon request, we can demonstrate our transformation strategies.
How long does it take to transition one of our processes to StaffLeader?
Depending on the complexity, we can typically "take over" your needs within 30-60 days. During this time period, we work with you to ensure a successful transition and often times make recommendations that might improve existing processes as well.
What is a Chartered Accountant? Do they know about U.S. tax laws?
A "Chartered Accountant" in many countries is similar to a Certified Public Accountant in the United States. StaffLeader's Chartered Accountants are trained professionals who have received special education regarding U.S. tax laws. In addition, they receive on-going education through onsite classes held by U.S. tax professionals to keep them fully informed of the ever-changing U.S. tax laws.
Who controls my client files?
You do. While a return is in process, you retain the hard copy and you can access your digital files from anywhere using our Internet-based document management tool. When the return is complete, it is sent to you digitally using a file format compatible with most tax software programs.
Is StaffLeader secure?
StaffLeader utilizes the latest technology to ensure that all your clients' personal and financial information remains secure. All files are encrypted to protect your data from prying eyes and our servers are located in secure state-of-the-art data facilities. In addition, our Chartered Accountants are bound by an extensive non-disclosure agreement to further guarantee complete confidentiality.
What are the Advantages of BPO?
The main reason why companies outsource their business processes is to reduce the cost of implementation. Due to economies of scale, a BPO provider - particularly a provider that bases its operations in countries with low labor costs - can frequently provide delivery of processes at a much lower cost than the cost a company would incur by implementing the processes in-house. In addition, BPO converts the fixed costs of having full-time employees perform business processes into variable costs that are only incurred when work is actually needed.
The reasons that a company might use BPO, however, are not limited to this. Because of its expertise in specific process areas, a BPO provider may be able to deliver a higher quality of service than the quality that could be delivered in-house. Furthermore, using BPO allows a company to focus more on its main business and free its people to work on more strategic tasks. BPO also allows flexibility that permits a company to more easily adapt to the changing business environment and changing technology.
What are the Risks of BPO?
With a poor partner, BPO can suffer from a number of problems. These can include:
How long does it take to transition one of our processes to StaffLeader?
What is a Chartered Accountant? Do they know about U.S. tax laws?
Who controls my client files?
Is StaffLeader secure?
What are the Advantages of BPO?
What are the Risks of BPO?
Do you only perform tax or accounting type work?
While the tax and accounting efforts we provide are the most recognized in the finance and accounting (F&A) outsourcing arena, it is a small part of what our teams and tools do. Transforming your business is not limited to just F & A and neither are we. Upon request, we can demonstrate our transformation strategies.
How long does it take to transition one of our processes to StaffLeader?
Depending on the complexity, we can typically "take over" your needs within 30-60 days. During this time period, we work with you to ensure a successful transition and often times make recommendations that might improve existing processes as well.
What is a Chartered Accountant? Do they know about U.S. tax laws?
A "Chartered Accountant" in many countries is similar to a Certified Public Accountant in the United States. StaffLeader's Chartered Accountants are trained professionals who have received special education regarding U.S. tax laws. In addition, they receive on-going education through onsite classes held by U.S. tax professionals to keep them fully informed of the ever-changing U.S. tax laws.
Who controls my client files?
You do. While a return is in process, you retain the hard copy and you can access your digital files from anywhere using our Internet-based document management tool. When the return is complete, it is sent to you digitally using a file format compatible with most tax software programs.
Is StaffLeader secure?
StaffLeader utilizes the latest technology to ensure that all your clients' personal and financial information remains secure. All files are encrypted to protect your data from prying eyes and our servers are located in secure state-of-the-art data facilities. In addition, our Chartered Accountants are bound by an extensive non-disclosure agreement to further guarantee complete confidentiality.
What are the Advantages of BPO?
The main reason why companies outsource their business processes is to reduce the cost of implementation. Due to economies of scale, a BPO provider - particularly a provider that bases its operations in countries with low labor costs - can frequently provide delivery of processes at a much lower cost than the cost a company would incur by implementing the processes in-house. In addition, BPO converts the fixed costs of having full-time employees perform business processes into variable costs that are only incurred when work is actually needed.
The reasons that a company might use BPO, however, are not limited to this. Because of its expertise in specific process areas, a BPO provider may be able to deliver a higher quality of service than the quality that could be delivered in-house. Furthermore, using BPO allows a company to focus more on its main business and free its people to work on more strategic tasks. BPO also allows flexibility that permits a company to more easily adapt to the changing business environment and changing technology.
What are the Risks of BPO?
With a poor partner, BPO can suffer from a number of problems. These can include:
- Low quality of service delivery
- Confidentiality and security issues
- Transition problems
- Lack of flexibility, such as when a partner will not re-negotiate to allow for a change in business conditions
- Incompatibility between the interests of the partners
- Poor communication
- Lack of mutual benefit in the relationship
- Poor cultural fit