SL Advantage
At StaffLeader, our goal is to be the world's best provider of scalable, cost-effective solutions for your business. We accept responsibility for our clients' success and want to re-define business process outsourcing by emphasizing quality, value and ongoing improvement.
Why StaffLeader?
What this means for you?
How we do it?
Why StaffLeader?
- Capacity on Demand - Up to 150% flex-up capacity
- Customized Solutions - Processes built around each client's unique business model and workflow
- Top Level Talent - A comprehensive and thorough recruitment process enhanced with StaffLeader Employee Certification and training programs
- StaffLeader "Extended Team" - US- based project management plus SEC certified Senior Engagement Manager dedicated to every client
- Substantial Cost Savings - Typically 40 to 60% from "Day 1" due to economies of scale and effective technology deployments
What this means for you?
- Enhanced Productivity: Enables staff to focus more on value-added tasks
- Expansion: Penetrate new markets and offer services previously not capable
- Flexible Offerings: Increase or decrease resources as your business needs change while offering work life balance during busy season
- Improved Controls: Streamlined processes and transparency via reporting and web based tools
- Competitive Advantage: Outpace your competition using our business (BPO) and knowledge (KPO) process outsourcing delivery models
How we do it?
- Transition Management - Tested and proven proprietary techniques and procedures to facilitate smooth changeover from in-house to outsourced processes with minimal risk and disruption to client's business
- Quality Assurance Program - Both internal processes and client deliverables undergo extensive reviews utilizing the Plan - Do - Check - Act (PDCA) methodology
- Platform Independent - StaffLeader leverages technology through connectivity to client platforms (SAP, RDP, etc.)
- High Level of Security - Transmission and management of data via 128 bit data encryption, biometric and card access control, and stringent company security policies in a complete paperless environment
- State-of-the-Art Technology Infrastructure - Designed for extensive scalability, high reliability, tight security, and superior manageability
- Proprietary Delivery Frameworks - Customized for each client, using the client's own best practices and are flexible allowing the client to add innovations to process delivery, maximizing quality and value


